Mr Roux the light in otherwise black void (Telkom)

My longstanding issue was finally resolved by Mr Dawid Roux - friendly, efficient and knowledgable. Most certainly not the type of individual one would expect to work at Telkom. Bravo Mr Roux - Telkom should appreciate people like you as I can assure you, from my previous dealings with your company (SM96627), that customer service is not a high priority at this parastatal. <br> <br> Let's hope you get assigned to my upgrade of my ADSL (***A), as I have tried for several months now to have this done. But alas, i have resigned myself to the woes of Telkom.<br> <br> Thank you Mr Roux! <br>