Mr Motileng

Good day my name is Obakeng Motileng am not happy at all with Telkom's services on my sim contract I took march 2022 which is about R200 monthly for 80 G day and night if am not mistaken to my understanding. My challenge lately has been that my monthly installment keep on going up and up each month and when I called the 1st time they said is subscription of which I don't know how because am only using my contract sim on a router not cellphone, the 2nd time I call they told me the subscription is removed but will only be active next coming month which still my monthly installment was up, then only this month they took like R236 which also is not the agreement monthly payment but anyways they took it becomes i always make sure the is enough money like R250 for the debit order each month, but again their an surprised and sad to have seen their invoice for end of July 2023 to be R411 which I must pay end of July for which I called again on 05 July 2023 regarding that I was told it's a fee fine for debit order which bounced because the was no money in my account( which was as always) of which I have statements as proof that the was money and send to them because i was ask to send to the consultant ,the consultant promised that the extra R202 on my account will be removed if yes indeed the was money. But now my challenge is yes money was there but they can say it wasn't enough hence I bounced back but now my question is what is the agreement amount on the sim contract and why do I have to always pay extra money so I ask that you help me on the above matter I can even check how much usage of data am I using and I try the telkom app and didn't go right too.