LH
Leon H

1 reviews | Active since Mar 2023

17 Mar 2023, 07:27

Mr Leon Hattingh

Bad bad service. My account was payed up fully till January 2023. My monthly installment is supposed to be R883 per month. I received a invoice for R1668. We had a contract that said last day of the month the debit order needs to go off on my Nedbank account by debit order. I call there customer service 3 times. I send them emails. No respond. They gave me a refrench number that I am still waiting for feedback on. No respond on my emails. They suspended my services. On the 15 February 2023 they collected the R1668 from my bank account without my permission. Thats trought by collecting money from my bank account without my permission. I send emais again and phone them again. No respond back. Then I received a invoice for R2678. 72.I ask them to have a look at my account and get back to me. No respond up till today. On the 15 March 2023 Telkom just collecting the 2678.72 again from my bank account with out any notification or my permission. Again it's trought. So I would like Telkom to respond to my account quarie immediately. Because this is make my credit score bad again. All that they can say is O sorry sir. This your calculation mistake. And then I will do my payments again. I give you time to fix it or I will pass this on to my lawyers. They can contact me at *** or email ***

0
Replies (0)