Mr

I am so disappointed with the service level of Telkom. I had data two lines with them that expired in March in March. On this expiry I instructed them to cancel one and upgrade one. I got confirmation from one of their agents who phoned from a Cape Town number that this instruction had been actioned. To date I am still receiving sms messages threatening legal action and the fact that I will be negatively listed on the credit bureau for R198 that is owing. Yesterday I spoke to one their agents Nondumiso Mchunu, who confirmed that I did not owe anything, as shec could see that my payments was made to Telkom. She said there was a technical problem called back out problem with telkom systems. She insisted that I make a payment to which i refused. I asked that Telkom must fix their problems and stop involving customers in solving their shortcomings. Since I saw that we were no herding anyway with Nondumiso, I asked to speak to senior person and she could not help