LG
Luyolo G

1 reviews | Active since Mar 2019

29 Mar 2019, 15:57

Mr

I took a route with them 2yrs back last year i started experiencing problems of network coverage i went to thei branch at Greenacres shopping centre i was advised to bring it back which i did then i asked them to cancel it, that was in October 2018 from then i have been going there to get my money back because it has been deducting i asked for a manager who advised she will log a query and call me i never receive any feedback till now i kept going there for feedback,even last week Monday(25/02/2019) i was there i was told my issue was resolved in December when i was what issue was resolved i am not getting an answer the lady said they dont deal with billing queries she made me request for a callback. A lady from billing called me she advised that there is no nothing that shows i brought the route back to them if i was still at the store she would have asked me to give the phone to the lady that was assisting....All i want is my money back and let them cancel that contract i want nothing to do with them ever ever again

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