Moving the Line from one house to another

CALLED TELKOM ON 27/08/2015 TO RELOCATE LINE AND STOP INTERNET TILL IT HAS BEEN TRANSFERRED.<br> <br> WAS SUPPOSE TO LOCK LINE FROM 29/08/2015.<br> <br> IT DID NOT HAPPEN.<br> <br> CALLED TELKOM THE NEXT WEEK AFTER RELOCATION AND WAS TOLD THAT CONTRACT WAS STOPPED. <br> <br> NEVER WANTED TO STOP CONTRACT.<br> <br> <br> <br> HAD TO RESTART APPLICATION FOR RELOCATION AND SPOKE TO SEVERAL PEOPLE. I WAS TOLD THAT IT WOULD BE BACKDATED AND WILL TAKE 7 TO 14 DAYS.<br> <br> THEN I GOT A CALL ASKING ME ABOUT MY UPGRADE TO A 10MB LINE. I NEVER REQUESTED AN UPGRADE.<br> <br> ON FRIDAY THE 11TH OF SEPTEMBER I RECEIVED AND SMS INFORMING ME MY RELOCATION WILL ONLY HAPPEN ON 01/10/2015 WHICH IS NOT ACCEPTABLE. THERE IS A NUMBER I CAN CONTACT BUT IT IS JUST RINGING FOR 3 DAYS NOW. ***. BECAUSE OF THAT I CALLED TELKOM AGAIN THIS MORNING. I WAS TOLD THAT MY ORDER NR: ***A DOES NOT EXIST AND THAT I APP**** FOR A MIGRATION FROM LANDLINE TO ADSL LINE??? <br> <br> <br> <br> WANTED TO SPEAK TO SUPERVISOR SEVERAL TIMES BUT EVERY TIME THEY EITHER CUT THE LINE OR TELL ME THE SUPERVISOR IS NOT AVAILABLE.<br> <br> <br> <br> WHEN I WANTED TO CANCEL MY CONTRACT AND ASKED FOR MONEY OWING TO ME TO BE PAID BACK TO ME I WAS TOLD THAT I HAVE TO WAIT 30 DAYS.<br>