IB
Ivana B
1 reviews | Active since Feb 2015
24 Feb 2015, 10:27
Moving of telephone line
Hi there,<br> <br> I filled in the moving form online (telephone line to be moved to a new address) I got told that a consultant would call me within 48 hours. Safe to say it's been about a week now and no call. I called the Call Centre to check the status on the move and gave up on holding after 50 odd mins. <br> <br> The ref # and line # that needs to be moved is ***. <br> <br> Please could you escalate this request and provide feedback on what is happening with the move?
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Telkom's replyOfficial
24 Feb 2015, 12:09Hello I_Blaze,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply24 Feb 2015, 12:09
Official
Hello I_Blaze,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team