MOVING OF OUR LINE

WE HAVE REQUESTED OUR LINE TO BE MOVED 5 TIMES NOW BY PHONING IN TO CALL CENTER AND EMAILING AND CHAT AND TWITTER. AND NOTHING IS HAPPENING. WE MOVED AND WE STILL HAVE NO WIFI AND PHONE LINE. <br> <br> I ALSO REQUEST FEEDBACK ON WHY OUR WIFI IS SO SLOW. WERE SUPPOSE TO HAVE A 10 MEG LINE BUT ITS SO SLOW YOU CANT EVEN WATCH A VIDEO ON FACEBOOK OR YOU TUBE. EVEN JUST TO SEND A MAIL IT TAKES FOREVER TO UPDATE.<br> WE PAY SO MUCH A MONTH FOR THIS SERVICE BUT WE CANT EVEN USE OUR WIFI.<br> <br> PLEASE LET ME KNOW HOW I CAN CANCEL!!!