Moving of ADSL Line

<p>I requested Telkom via email to the 'Service Cancellation' ********** email adress on the 18/02 to please move my adsl line into the withholding pool so that Afrihost can take over my line. After phoning numerous times on the numbers 10210 and 081180 they just advised me that they did not receive my email. I resend my email with ID and Form attached on the 14th of March. After more telephone call to the same number still nothing has been done. I asked to speak to management but was told that I can't . I am very frustrated and will never in my life do business with TELKOM ever again. Telkom please put my ADSL line in the withholding pool and also cancel my land line. What more do I need to do to get a response from you!!!!!!!!!!!!!!!!!!!</p>