TP
Thurlow P

1 reviews | Active since Jul 2017

25 Jul 2017, 09:49

Moving my Line

<p>HI, can you please advise how someone can get back to me re moving my line. I've been on hold several times, spoke to dozon of agents, but no one can help me. you take my payment, but I cant get service or even speak to the correct person. Please assist urgently.</p>

0
Replies (3)
Telkom
Telkom's reply25 Jul 2017, 13:37
Official

Hi PrinsFam,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

TP
Thurlow P's update25 Jul 2017, 14:20
Reviewer Update

HI, thanks the number in question, ***

TP
Thurlow P's update27 Jul 2017, 11:06
Reviewer Update

HI, Still waiting for Telkom to revert with a positive feedback. I think it will be better to cancel my account rather.