CP
Claud P
1 reviews | Active since Feb 2015
31 Mar 2016, 15:42
Moving my DSL Line into the wholesale holding pool
I cancelled my ADSL with Telkom about 20 days ago, with the intent on moving my DSL and data to Afrihost. They said it will take up to 5 days to move my DSL line into the wholesale holding pool. It's been over 20 days now and still nothing. They quickly turn off my data and made the line un-usable, but seem to have trouble moving the line. I have called them and they said its on the system, but nothing has been done yet. It will be sorted in 48 hours. 48 hours (and counting) later... and nothing... I'm f***ing tired of waiting to be on-line again and need my internet connection for work. Ref no: ***A and ***A. One is for the line and the other for data.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
31 Mar 2016, 17:40Hello Claud1o,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply31 Mar 2016, 17:40
Official
Hello Claud1o,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
