tG
trevor G
1 reviews | Active since Dec 2015
09 Dec 2015, 10:58
Moving line
We have moved to our new place and need my line moved. I went into Telkom Lakeside mall to apply for this, but was turned away as my drivers licence was not good enough as proof of identification. I was told to go to the website and apply. I was advised it would take 48hrs for Telkom to come back to me. I only received notification yesterday, over a week later. I am now told they cant assist till the new year. So I am paying for this service and line that a cannot use. <br> <br> pathetic SERVICE Telkom.
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Telkom's replyOfficial
09 Dec 2015, 11:33Hello Trevor G,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the related service number, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176431
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the related service number, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176431
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply09 Dec 2015, 11:33
Official
Hello Trevor G,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the related service number, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176431
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the related service number, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176431
Regards
Narriman
Telkom Social Media Team
Best regards,