Moving from ADSL to LTE
<p>I have been using Telkom ADSL line for many years having very poor line speeds. A friend suggested moving to LTE which we did. Paying the same for an uncapped service we moved to capped hoping to have improved speed. We closed our line and all was fine. Only 1 month later the internet speed is as slow as it was with the ADSL and we received a R2000 bill for data as we apparently did not specific it should be capped. On top of that we are paying line rental for the ADSL line we no longer use as telkom says they cannot close. I cannot fathom how I have lost over 3grand in one month and still have such poor internet speed. I would dump this product in a heartbeat and go back to my ADSL but of course I am conveniently tied into a 24month contract. Is this your business model because it seems to be working well for you. Sadly not for us. Visting your telkom store to try and resolve was another story as we were made to speak to "Someone in accounts" after being on hold for several minutes. They could do nothing but log a dispute</p>
