1 reviews | Active since Mar 2017
Moving DSL line into holding pool
<p>We have been requesting to move our line into the holding pool since the 1st Of March 2017, after we have given notice of the cancelation of services with Telkom. <br /><br />It has been 20 days and still no feedback. The consultant on the live chat on Telkom's website said that they have not received our 'Cancellation Of Services" forms yet, although we have received an automated confimation email once these forms have been sent to ********** <p> </p> <p>This is the worst service I have ever experienced, with absolutely no feedback whatsoever.</p> <p> </p> <p>The reference number we recieved from Telkom was ********** 9.</p> <p> </p> <p>Please sort!</p>
Hi,
I have had no feedback even after sending an emaiol as instructed above.
We are still sitting without any internet and this has been for a month now
How long can it take to move a line into the holding pool???
How do I escalate this problem because I am paying another service provider while Telko0m is holding up the process??
Hi,
I have had no feedback even after sending an emaiol as instructed above.
We are still sitting without any internet and this has been for a month now
How long can it take to move a line into the holding pool???
How do I escalate this problem because I am paying another service provider while Telko0m is holding up the process??