1 reviews | Active since Jun 2016

06 Jun 2016, 08:31

Moving ADSL Line

<p>Well seeems Telkom has finally got their act together.</p> <p>Placed a line move request, for a specific date and they actually phoned me 2 weeks before to hear if they can't do it. Unfortunately I did not have the keys to the new place yet. So asked that they keep it for my scheduled date.</p> <p>At 08:30 I received a call from Ismeal the contractor, asking my availability to open up for line install. Met him 20 minutes later, and 30 after that I was connected.<br />Excellent work on both the contractor and Telkom's side.<br />Followed by a follow up service call the next week.</p> <p>Well done.</p>

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Replies (1)
Telkom
Telkom's reply06 Jun 2016, 12:42
Official

Hi david-izak-barnett


Thank you for taking the time to provide feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Interaction ***

Kind regards
Keagan
Telkom Social Media Team