1 reviews | Active since Aug 2011
Moving ADSL Line
<p>Been trying to move my ADSL line since October and it has been an absolute nightmare. Timeline of events:</p> <p> </p> <p>1. 25th October - Line transfer application submitted to Afrihost</p> <p>2. 31st October - Line transfer request submitted to Telkom to move line into the holding pool</p> <p>3. 01 December - Line has not been moved to holding pool.</p> <p>4. 01 December - Contact Telkom, who says that they are inundated with requests and I should ask Afrihost to submit a request to transfer it for me.</p> <p>5. 02 December - Afrihost confirms that they have submitted the request, but require Telkom to process it, and request that I contact Telkom again. </p> <p> </p> <p>So now I'm stuck...</p>
Hi Mohammedk
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
Hi Mohammedk
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
