1 reviews | Active since Nov 2016

18 Nov 2016, 12:37

Moved landline, no cordless phone

<p>I moved my Telkom landline, and was promised a cordless phone when doing the booking over the internet. So after it was moved, I was told to go to a Telkom shop and collect a cordless phone as a house warming gift. I have phoned a few shops, everytime being told that they do have stock, and when arriving at the store, they don't have stock anymore. I have phone customer services, tried chatting online, leaving posts on Facebook. But no reply anywhere.</p> <p> </p> <p>Bad service and empty promises.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply18 Nov 2016, 14:39
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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