Move of Telkom Line

I recently moved to a new property, I booked more than a month in advance for my line and ADSL to be moved. I got all the sms's that everything is all good and that the technicians have been send out. I am still waiting till today for this to happen. They just closed the order. I phoned Telkom each day for the last week and they said it has been done. I had to go and purchase a phone to proof to them my nr has not been moved. (I only use the line for data) After I had proofed them wrong they apologized and re-logged the call for my line to be moved. Long stories again, they say I might have it in 2 weeks. I also logged 4 complaints for this issue. No one has bothered to follow up or call me in this regards. I cannot complain about service because there is none. Then I also spoke to a Mrs Smith a manager that would escalate the matter for me and she would have called me back and tell me what is happening. No need to say but I am still waiting. I am so sick and tired of bad service from Telkom.