JS
JP S
1 reviews | Active since Jul 2015
29 Jul 2015, 10:15
Move of DSL line - not taking place
Now on the 3rd day that my business is offline due to a line move.<br> I was waiting at the new empty premises the entire day. I was on 10217 the entire day, each time after waiting 20+ minutes the agent simply hangs up the phone.<br> <br> It is now become beyond ridiculous. How am I expected to pay for this service?<br> <br> Someone please contact me ASAP.
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Telkom's replyOfficial
29 Jul 2015, 11:21Hello jp.schoombee,
Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM129525.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM129525.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Telkom's reply29 Jul 2015, 11:21
Official
Hello jp.schoombee,
Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM129525.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM129525.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***