Move my ADSL line.

Telkom, I have requested an adsl line to be moved.. Across the damn street. I have been waiting since March now, where is was supposedly scheduled for the 29th but cancelled by you???? I have phoned copious amounts of times trying to sort this out..while still receiving a bill every month. I have moved to the new adress already, still.. NO LINE, NO INTERNET BUT you want me to pay. PLEASE SORT YOURSELF OUT AND MOVE MY DAMN LINE. I AM NOT PAYING FOR A SERVICE THAT I'M NOT RECEIVING.