MOVE ADSL LINE TO HOLDING POOL_FIX BILLING

ADSL line was meant to be moved into the holding pool which i requested on the 9th of February 2016 via email. Instead the fools at Telkom cancelled the whole telephone line which means i have no access to the internet and cannot make calls yet i pay telkom every month no issues.<br> I called telkom on Tuesday 16 February 2016 to report a fault on my telephone line as it randomly stopped working. After i called them they told me that my adsl line had been placed into the holding pool.<br> So i call Axxess to notify them that telkom placed the ADSL line into the holding pool yet When Axxess tried to take over the line, my ADSL line has a pending order and therefore they cannot take over the line.<br> <br> Telkom Failed to move my ADSL line into the holding Pool.<br> Incorrectly canceled my Telephone line when i did not ask for that to happen.<br> <br> Then they Billed me incorrectly on 17 feb 2016 stating that my telephone line had been suspended after paying off MORE THAN R1300.00 on my entire telkom account in January 2016.<br> <br> On the February 17 February 2016 RECEIVED A TEXT FROM TELKOM being billed R823.94 for what?<br> <br> FAILED TO:<br> <br> MOVE ADSL LINE TO HOLDING POOL<br> PROVIDING TELEPHONE LINE ONLY<br> <br> <br> FIX MY ACCOUNT!