Move a line

Item: Telkom
Rating: 1
Author: Vikir H

Good day, I have request to move a line, as I moved premises, however I moved to a different apartment in the same complex. I have been following up since the 1 September for the line to moved, however the call center agent says the system is offline try again in an hour.

Helpful (0)

Replies (3)

Telkom's replyOfficial

17 Sept 2018, 10:10

Good Morning Vikir

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,

Telkom's reply17 Sept 2018, 10:10

Official

Good Morning Vikir

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,

Vikir H's updateReviewer Update

17 Sept 2018, 10:35

Hi Jawaad, thank you, i have managed to get a new reference number ***A.

Vikir H's update17 Sept 2018, 10:35

Reviewer Update

Hi Jawaad, thank you, i have managed to get a new reference number ***A.

Vikir H's updateReviewer Update

19 Sept 2018, 13:06

Good day Still no feedback this the third call which is logged, to move a line with the same premises. kindly escalate this we have a yet other reference number: ********** 29A

Vikir H's update19 Sept 2018, 13:06

Reviewer Update

Good day Still no feedback this the third call which is logged, to move a line with the same premises. kindly escalate this we have a yet other reference number: ********** 29A