cM
catherine M
1 reviews | Active since Dec 2015
17 Feb 2018, 10:39
Motherbuffer Telkom
I have been a Telkom customer for only six weeks and I already want out of this contract. My line is either offline or forever buffering. I called the Contact Centre and reported this. Three weeks later I am still waiting for a Technician to resolve this issue and yet they expect payment at the end of the month.
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Telkom's replyOfficial
18 Mar 2018, 08:37Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply18 Mar 2018, 08:37
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,