AS
Adam S

1 reviews | Active since Aug 2015

18 Aug 2015, 12:17

Most useless service provider

I took a data contract from Telkom mobile for a friend of mine, after the first month I tried to cancel it as there is poor reception (most of the time she can't use it , according to Telkom mobile there should be good 3G reception). I have trying to cancel this contract from February and took out an ADSL contract so that she can do her work. They said they will send a technician to test the reception. This is already middle August and I still have to pay for this. No technician, no help from them. I have moved to the UK in June and no it is impossible to sort out this issue.

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Replies (1)
Telkom
Telkom's reply18 Aug 2015, 14:07
Official
Hello adamdeswardt,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM135784

Regards
Luleka
Telkom Social Media Team