Most Useless Service and Support - TELKOM

This is my last resort.

I canceled my LTE contract on the 2nd of November 2017. Today is the 13th of August and I am still being billed for my LTE. It now resulted for the 4th month in a row that I don't have ADSL as my two accounts are linked.

I have logged more than 50 calls in total. The support staff is so unhelpful and unsupported that they just don't care and sends you from pillar to post.

I am now owing R3000.00 to Telkom but in theory I should only pay for my voice line which is R165 pm. But they suspended my line due to no payment.

I honestly dont know what more to do. I have tried every singly way of communication but no luck.

Not sure why im resulting to hello peter as I know the general response from telkom is "We are looking into this matter and will revert back".

I wish I can just get one half competent person to resolve this issue but that is a lot to ask from Telkom!