Most useless company in the world

I have repeatedly reported my line to be faulty over a period of a year and every time I get an sms informing me that my fault has be fixed and I need to respond with \No"if it has not been fixed. I respond with \""No\"" and they close the fault anyway.<br> <br> I suspect they have a monitoring system that monitors faults and they are under pressure to close out these faults as fast as possible - so all they do is close the fault whether they have repaired it or not. After all - it looks good on the reports !!!!!<br> <br> We desperately more competition in this sector."""