SW
Sophia W

1 reviews | Active since Jun 2010

09 Sept 2015, 13:49

Most useless company in the WORLD

Last month our business and home phone was dead, and internet was intermittent. It took Telkom numerous phone calls, social media interactions, and a Hello Peter complaint to send a technician out TWENTY SIX days later. The landline and internet worked for a couple of days, and now we have the same problem again. We are now on DAY 6. <br> Here is a visual representation of how many times I have tried to get a Telkom technician to fix our problem (via Facebook, Twitter, their website, their \call centre"";their website chat function...): ???"""

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Replies (1)
Telkom
Telkom's reply09 Sept 2015, 14:40
Official
Hello Swelz,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM143507

Regards
Luleka
Telkom Social Media Team