IN
Izak N

1 reviews | Active since Oct 2016

11 Oct 2016, 22:44

Most useless company in SA! PATHETIC SERVICE!

<p>I am absolutely amazed at how *********** the people at Telkom are!!! It is now two months after we app**** for a landline in order to get uncapped internet and all i've been able to achieve thus far is:<br />* Two seperate telephone numbers (both belonging to different people who cancelled their lines. O yes and none of these numbers are actually linked to my account!)<br />* Two invoices for almost R1700 (and i was told that a line would cost R189) <br />* An account number on the invoice which they apparently dont recognise as IT DOES not HAVE 12 digits?!?! YES!!!! THEY CANT GET THE ACCOUNT NUMBER FROM THE INVOICE THEY SENT ME ON THEIR OWN SYSTEM!!!!<br />* And guess what??? STILL NO INTERNET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!<br />Apparantly THEY dont have a port to downgrade the 40Meg line (WHICH I DID NOT APPLY FOR) to a 4Meg line!!!<br /> I made numorous trips into THEIR Telkom store to try and get this sorted and are still waiting for the manager from Telkom Garden Route Mall to phone me bac****!<br />Trying to log a complaint on THEIR Customer care line is just as useless!!!! THEY dont return calls... most probably because THEIR own lines are not working OR they dont know how to work a telephone!!!</p> <p> </p>

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