most useless admin dept in the country

on 29 March 2015 I signed a LTE contract with Telkom. There was unfortunately no reception in my house in Rietondale Pretoria. The next day I returned everything and cancelled the contract. After 9 calls to different numbers and 9 promises that the contract will be cancelled, nothing was done. I then started sending e mails to the cancellation dept. they acknowledged receipt of the e mails with the promise that somebody would contact me. Nobody did and now 5 months later nothing has been done, but fortunately their billing dept is very effective and they still run the debit order every month.<br> I know the company is struggling but my R399 per month won't help them.<br> I've never felt so helpless and I now understand why you must toi toi to get anything done in S A