Most rude and unhelpful employees

I ordered a business line from Telkom on the 8th of July 2015. Firstly the consultant at the Telkom Direct store neglected to submit my application for more than a week, after my second visit to the shop my application was submitted.<br> When I followed up after another 2 weeks with the call center the lady on the phone was the most rude person I have ever spoke to in my life, unwilling to assist me in any way she just said that I should wait the technician will come.<br> The technician came out about week later with a wrong order, so he could not install the line. Explaining to me that he would return the next day to install the line. It is now about a month later and still I can't get any joy or feedback on the matter.<br> <br> My adsl line at my home went down, I reported the issue and when following up the lady on the phone just said we are working on it and log me off of the conversation putting me through to sales. Sales? What has the sales department got to do with a technical issue???<br> <br> I am honestly appalled by the level of service, it is such a tragedy that people get paid a salary to perform a certain job and they blatantly refuse to do it.