Most pathetic service I have ever reserved

<p>I am a clint of telkom for more than 7 years now and I have never been so disappointed with the service I have received in regards to the simple service of moving my telkom line. I called on the 11th of Oct 2016 for my line to be moved to my new premises, after 2 weeks of no service I called again to ask why my line has not been moved , the consultant told me that the order was cancelled by another consultant. After asking for my line to be moved again , Another 2 weeks whent by and I got a call from a technician only to be disappointed again because telkom got my address wrong . So on the 15th of Nov the address was amended. after a week of no service( total ***********s)I called again to follow up on the progress , I was told that I could not have Internet or a telephone because there is a network problem and would have to wait another 3 months, but I have been talking to the consultant on the properties telephone line (the one that is offline). after calling again on the 23rd of Nov, I was told that a technician would be sent out within 48 hours . I called after the 48 hours where up and the consultants did not know that a technician should have been sent .</p> <p> </p> <p>I am so disappointed and frustrated at telkom, this is not the service I expect from a national telecommunications company that has been in service for so long.</p>