MOST PATHETIC SERVICE EVER

<p>Hi i recently took out a mobile contract with telkom about three weeks ago,THE AGENT EMAILED ME PROMISING I WOULD RECIVE THE PHONE ON THE DAY I CALLED BUT HE DIDNT KEEP UP TO HIS PROMISE ALSO PROMISED ME HE WILL PHONE ME, firstly they made me wait three full weeks to recive the mobile phone, they debited my account three weeks before hand but made me wait, I am extremely not happy, i then confimmed with the consultant over the sales call about the contract , She clearly stated that i must not open the starter pack and rica because i wanted to do a sim swop, She said call the sales depart to give me details to do the sim swop, i followed details i smsed but its three days my number hasnt been ported i wanted my current prepaid number to become my telkom number, the sales agent did tell it is possible, i called this entire week and all the agents have been telling me different stuff ,some say open the starter pack and dial 180 i can do the swop, some say once i open the sim its useless to do the swop, some say i cant do it i must go to the store, but when the sales call was done the consultant clearly told me i have to just call in , I AM EXTREMELY FRUSTRATED COZ I AM UNABLE TO USE MY NEW PHONE AND MAKE USE OF THE STUFF I AM PAYING FOR ON THE CONTRACT,I ALSO WANTED TO PUT A CAPP LIMIT ,THE AGENT SAID I CANT UNTIL I PORT MY NUMBER ITS ALMOST A MONTH I PAID FOR THE PHONE 200 FOR THIS MONTH AND I CANT USE IT EVERYTHING IS STILL NOT IN USE,THREE WEEKS WAITED FOR THE PHONE WAITED ANOTHER WEEK FOR THE PORT TO BE TOLD I HAVE TO GO TO THE STIORE, NOW I CALLED BACK AND GET TOLD I HAVE TO USE THE SIM CARD BEFORE DOING THE PORT, ALL THE AGENTS ARE TELLING ME DIFFERENT THINGS AND ITS FRUSTRATING, I CALLED NOW AND WAITED OVER AN HOUR THE AGENT I SPOKE TO EARLIER SAID I CAN CAPP MY LIMIT TO R1 SO I DONT SPEND OVER WHAT I GET NOW THEY SAYING I CANT DO IT LESSOR THAN 10 RAND BUT I GOT AN SMS SAYING ITS CAPPED FOR R1, I MADE A CALL TO A TELKOM LANDLINE BUT IT CHARGED ME THIS IS PATHETIC AND UNFAIR I WANT THIS TO BE FIXED AND I WANT SOMETHING FROM TELKOM FOR PUTTING ME THROUGH THIS HORRIBLE INCONVENIENCE </p>