1 reviews | Active since Jun 2016
Most pathetic service ever!
<p>I have been with Telkom mobile for over two years and I never experienced any issues until this year April.<br /> <br />I upgraded my contract and I took another contract out for my partner.<br /> <br />We both are on smart plan 100 and it has been said that we will receive unlimited data until the end of June which has NOT been happening. Each month we have to purchase extra data.<br /> <br />On smart plan 100, you should receive 1G all networks data and 1G Telkom mobile data.<br /> <br />My partner hasn’t been receiving 1G Telkom data only 1G al networks data.<br /> <br />Last month I paid over R3000 for the two devices and I haven’t been receiving what I signed for and what I was told.<br /> <br />I’ve been in store several times since April already and we are now in June, they keep telling me they going to log a call but nothing has been sorted.<br /> <br />The way I feel at this moment, I would like to return the phones and end my contract with Telkom because the service is pathetic and I feel that I am paying so much money and I am not receiving the smart plan 100 data which is really upsetting as I always pay on time.<br /> <br />i emailed the regional manager,he rep**** once asking me for the cell phone numbers and never heard from him again, it's been one month since I've heard from him. I'm so over Telkom mobile the worst service provider ever. I wouldn't advise anyone to open up any contract with them.</p> <p> </p> <p> </p>
