1 reviews | Active since Jun 2016

18 Feb 2017, 14:55

Most pathetic ISP ever...

<p># can't play online games <br /># Internet line drops<br /># you're not upgrading line as requested a month ago<br /># im paying for a 4mb line yet i only get 2mb(for the last 6months)<br /># log a fault on app, receive a sms "this is embarrassing, there's a problem logging your fault...."</p> <p>How useless can a company be? Why is it such a hassle dealing with you? Why does TELKOM just rub customers' complaints through their backsides.</p> <p>PATHETIC</p>

0
Replies (3)
Telkom
Telkom's reply18 Feb 2017, 22:13
Official


Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us the affected number and ID number of account holder to ***

Please insert *** the subjects field

Regards
Yazied
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply20 Feb 2017, 10:31
Official

Hi,

we have made an adjustment to the service *** and ask if you would please re-test and advise if you are still experiencing a problem.

Regards
Garreth
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply21 Feb 2017, 11:02
Official

Hi,

I do pick up frequent disconnections and have reported the fault on the line. Your fault reference is 348CRK210217.

Regards
Garreth
Telkom Social Media Team

Best regards,