Most pathetic inconvenience service from Telkom

After having a credit in my landline of almost R1000 I was billed in 2 days for an amount which took my R1000 credit as well as a R700 additional charge, and have yet to receive feedback from Telkom.

After numerous attempts to get hold of someone in a branch, via the app or by telephone I'm still not able to get any assistance and further more no one is able to help with reducing the credit limit on my landline numbers.

When one goes onto the free me plan you are supposedly to get 2g night time data before 8 however all your normal data is used, you're supposed to get free me what's app etc however it's not evident as it uses of you network data having one run out of data of 2 gig within 2-4 days..

Furthermore they had a deal whereas you get a landline phone for free with this new Fibre drive, however the charger did not work since day one and the phone battery gets flat within a few hours.. In case of an emergency no one can make calls because the phone battery is flat and can't be used..