LG
Lloyd G

1 reviews | Active since Mar 2009

18 May 2017, 12:32

Most pathetic company in S.A

<p>Last Satuday my business telephones, and adsl connection went down, This happens frequently for a few hours in my area,</p> <p> </p> <p>On Monday, after holding on my cell phone for 30 minutes, I was eventually able to report the fault. An hour later I received an sms saying that will endeavour ro resolve the fault in FOUR DAYS!!! Four ****ing DAYS!<br /><br />I though that must be a joke! However, four days have since passed and they have only this morning discovered that the cables are damaged and have sent a work order for them to be replaced!</p> <p> </p> <p>This is a buisiness line you ******** ****s!!! The only reason you are are allowed to get away with this type of service is because you are part of the Anti growth / Anti small bussiness POS goverment,.<br /><br />In any other country in the world, this would be totally unnaceptable.!</p> <p>You are beyond pathetic!!!!</p>

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Replies (1)
Telkom
Telkom's reply19 May 2017, 09:50
Official

Good day Lloyd,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team