1 reviews | Active since Oct 2009
Most *********** service provider in SA
<p>Once again Telkom can't get it right. With useless call centre agents and even more useless technical support and a billing department that is a joke, there is absolutely nothing that you guys can do right. I called to upgrade my line to 10m, 1st agent I spoke to gave me a price, I had to cut the call and call back later as I needed to go out. 2nd agent gave me a different price, this time higher but nonetheless I agreed and made the change. This was done roughly 2 month ago. To date I have still not been sucessfully upgraded to a 10m package. Can someone competent give me a call or does such an individual not exist in that circus that you call management at Telkom. I have spent more than my fair share of time on the phone and I am at my wits end and if I had a choice I would not be with you guys. I am being billed for something I can't use. Call me urgently.</p>
What is going on? Still no response
What is going on? Still no response
Well saying that my query has been received more than a week ago means absolutely nothing. You asked for a private message with my ID number to which i responded a day later. To date no further feedback or resolution.
What the hell is going on? Do you guys simply not give a ********** As long as you get paid you care care less.
Call me urgently as I refuse to make payment for services that I have not received.
Well saying that my query has been received more than a week ago means absolutely nothing. You asked for a private message with my ID number to which i responded a day later. To date no further feedback or resolution.
What the hell is going on? Do you guys simply not give a ********** As long as you get paid you care care less.
Call me urgently as I refuse to make payment for services that I have not received.
2 Weeks have gone by and not a single response :-(
2 Weeks have gone by and not a single response :-(
Please cancel the request to upgrade the line and ADSL data bundle. Please put the bill back onto 4mb ( I am being billed for 10meg but only provisioned for 4meg, so align my bill to my services backadated to April). 3 months on and you can't get a simple request right. Really not worth the stress. No point in paying you guys extra
Please cancel the request to upgrade the line and ADSL data bundle. Please put the bill back onto 4mb ( I am being billed for 10meg but only provisioned for 4meg, so align my bill to my services backadated to April). 3 months on and you can't get a simple request right. Really not worth the stress. No point in paying you guys extra