Most horrible "service provider"

I've BEEN having intermittent connection for the longest of time now and Telkom has done NOTHING about it. I've spoken to Tisetso, Lebo and just got off a call now with Raymond and they all can see on their system that my connection is intermittent. I've had enough of this ****py service provider and should my connection not be solved by tomorrow 03 June 2024, I'm taking it up with the Ombuds bcoz wen Telkom debits, they debit the full amount and I've never missed a payment