QP
Quentin P

1 reviews | Active since Jun 2016

02 Jun 2016, 09:32

Most Greedy Telecommunications in SA!

<p>Our mobile account has been locked for over a month now due to a R9 shortage. Telkom is terribly greedy towards R9 which is less than 1% percent of our montly fee! They would not even notify us about the shortage, or charge it to the next invoice. Then apparently, we are billed 60 days after - as per the call center! I do not believe they have any idea of the misguidence they provide. Greedy ***** is what telkom and all it staff is. I look forward seeing Telkom revise the consumer act on this.</p>

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Replies (1)
Telkom
Telkom's reply03 Jun 2016, 09:03
Official

Hi quentinpotgieter

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team