1 reviews | Active since Jun 2017

19 Jun 2017, 09:07

Most disgusting service ever!!!

<p>Since I did my upgrade in March 2017 I have been experiencing endless issues with Telkom's disgusting customer service! Its June and I am still conveniently paying for someone elses contract... They cant remove my details that they *****ed up, not me nor the other person asked for this, I didnt even approve them to debit my bank account but they are repeatedly doing so when my name isn't even on the contract...</p> <p> </p> <p>Since my upgrade the person that captures contracts for the Telkom stores put my bank details, phone number and address on someone elses account by mistake, first I was told its ***** which I knew from day one its not, I needed to file a police report for no reason and then after all of that the Telkom parow store never even got back to me until today!</p> <p> </p> <p>I went to the store in N1 City and the girl that promised to help me is now not even emailing me back anymore, I went to the store on friday after no response and requested a manager only to be told they dont have any managers on duty on Public holidays or weekends, lols!!!!!</p> <p>So not only am I losing money every month by paying someone elses contract, I also now need to take off a days work and not get paid so that I can make myself available to speak to a store manager since they are only available during business hours, what kind of ****** town is Telkom running?</p> <p> </p> <p>Thats not even all...dont get me started on the ******s they have answering their phones in the contact center (~~,)</p>

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Replies (1)
's update25 Jun 2017, 04:13
Reviewer Update

They can call me on that number again, I am available after 4PM every day.