1 reviews | Active since Apr 2015
Most disgusting service
I have been trying to get through on the telkom call centre number,10213. I waited for 40 minutes in the first call and when the call got through to a consultant they just released it. The second time around i waited for 51 minutes, so basically my whole life must revolve around waiting for your consultants yo be kind enough to answer my call, its like they are doing me a favour and another consultant by the name of Freedom Chiliza until today he has not rep**** to any of emails. Im trying to get a damn Phone, how hard can that be? You'd swear i wanted to meet with the CEO for coffee. Getting through on the business line takes just a few seconds, are you guys trying to tell us that our mobile contract are not as important as the business contracts? <br> I used to think highly of Telkom Mobile, i even got my sister to port to Telkom but im sorry after this contract u might as well kiss my loyalty goodbye
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM175861
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM175861
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
