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Alexandre

1 reviews | Active since Sept 2022

16 May 2025, 16:41

Most difficult call centre to get in touch with.

You guys are so difficult to get in touch with. You know that number 081180 does not work. When I tell your call centre people this (after scrambling the internet for another number that actually works) they gaslight me and tell me that I'm mistaken and that it does not work. Disgusting. Now, I get an SMS telling me that my bill is behind and my service is suspended, yet my debit order went off on the correct date. Now my invoice says that my due amount is over R2000 whereas my instalment is R701... how does that make sense? I'm on the line with your cancellations team now. I want nothing to do with this network. Also, your IVR is terrible! When I dial the number to put me through to the relevant department, it reroutes me back to the beginning.

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