Most aweful experience with Telkom adsl

<p>I'm extremely frustrated with Telkom. About 2.5 months ago I signed up for a R700 per month Telkom adsl connection. When signing up I specifically asked them to make a note not to forget a modem. The installer (Neil) came after 5 days, but forgot to bring my modem. He promised to come back the next morning, but never came back. For two months (!!!) I called the installer as well as Telkom customer service, but they never sent support. Then two weeks ago I again went to a Telkom shop in the Rosebank mall, and they said initially they couldn't help me. Then they finally did, and an installer came to my place (Patrick). They didn't phone me beforehand to schedule an appointment, so I was home by coincedence to let them in. I told them they weren't allowed to leave before the internet would work, so they waited with me while I was on the phone for an hour (!!) waiting in line, and then talking to various customer service departments to make the connection work. Eventually it started working. After two days the line broke down again, I phoned customer service and they promised to send another installer. That installer never came. I have now begged the second installer (Patrick) to come back and fix it but he doesn't have time he says. I have been paying 2.5 months now (R1,700) for internet and I STILL DONT HAVE A CONNECTION!!!!! This is insane beyond comprehension and I never experienced a worse customer service than Telkom in my life. I Need this to be fixed immediately.</p>