1 reviews | Active since Nov 2016

22 Nov 2016, 16:11

Most advanced Poor network!

<p>Hello! I have been trying to get telkom to sort out my line for months now! I am paying for a 10meg line, however i only get 3 if i am lucky. I report the fault time and time again and all i get is an sms saying your fault has been resolved! A technician did eventually come out and said that there is no ways! i will get a 10meg line! Now i am tired of been charged for a sevrice i am not getting! Telkom your service is poor and you are robbing me! Please can someone of the highest power please look into this! alternatively stop my serivce immediately so i can find someone who can! </p>

0
Replies (1)
Telkom
Telkom's reply23 Nov 2016, 08:42
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,