*****S

I would like to log a formal complaint against the person who handled the cancelling of my number (08141####1). It was due for upgrade or cancellation and I opted to cancel but as it is a number that I use for business purposes I opted to keep it on prepaid. This request was typed out on the comments section of the online cancellation form. Today I find that the number is apparently cancelled as requested however the number is now restricted from the Telkom network, so I called Telkom only to find out that: The person handling the request closed of the number The person negated to read the request to keep the number on prepaid

I now due to the incompetency of this person must wait 24/48 hours to rectify this *****ic fault. Due to this I now must migrate my watsapp line to another phone which means I am one line short for business. This might seem small to you but this is highly inconvenient. Thus I want to lay a formal complaint against the person who actioned this mistake Should you have any issues please contact me on 08####13. I have a recorded copy of the conversation held between myself and the customer service operator who helped me find out why my number was closed should you require it.