more useless service from Telkom

Telkom's latest campaign is 'the summer of wow'<br> Well I have been far from wowed, how can I be when I'm paying so much money for a service I'm not getting.<br> Two weeks ago I reported a fault on my ADSL line (no service) I got a fault reference no. 845CRK170215 when I reported it online. Somebody phoned me two days later to say they are investigating the problem.<br> I have just returned from a business trip now and low and behold when I get home still no internet!!<br> I tried phoning the call centre but I'm sorry holding on for 20minutes is not customer service in my eye, In fact it's pathetic customer service. You cannot modify the fault reference query and you cannot add a new one either so you're stuck.<br> I really wish I had not chosen Telkom as an internet service provider, no wonder your are at the bottom of the list of the broadband service providers.<br> I think the best is to cancel this and go with another internet service provider.