1 reviews | Active since Sept 2016

20 Oct 2016, 08:06

MORE THAN THREE WEEKS AND NO SATISFACTION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I REFUSE TO PAY

<p>i have now had it with your **** service..... i logged a complaint over a week ago. i was called and told by an agent Joshua that my query will be sorted out and that they need to find a call. he gave me another time line of 72 working hours and i refused him of that as i have already waited a damn week with no feedback. Telkom is quick to debit me when they need to but when it comes to service, it is the worst in SA at the moment.</p> <p>i told Joshua i want feedback by the end of last week, guess what, its now nearly the end of the next week and still i do not have feedback. i decided to call telkom Yesterday and they told me that the request is new and hasnt been worked on yet. how the HELL can the request be new, its it is going on for the third week now that i have queried this????????????? you service is pathetic from each person i talk to. i want a NUMBER of someone that will actually sort my query out and not give me the run around again. i will stop the debit order as i do not need this from you guys.</p> <p> </p> <p>I WANT A CALL BEFORE 12PM TODAY. IF NOT THERE WILL BE HELL.. i will take this up with lawyers and the ombudsman. i am now sick of this service that telkom has to offer. im sure Carte Blanch would love to follow up on stories like these. ESPECIALLY when it comes to Telkom....my REF # is AI ********** and case # is ********** 1</p>

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Replies (7)
's update20 Oct 2016, 13:04
Reviewer Update

THAT IS NOT GOOD ENOUGH.... I WANT SOMEONE TO CALL ME NOW... i am done waiting for telkom.

's update24 Oct 2016, 08:11
Reviewer Update

THIS QUERY WAS ESCALETED ON THE 20.10.2016, Still no call bac****!!!!!!!!!!!!!!! i am really getting annoyed with Telkom now...your company is the worst company ever.

ive got all my evidence to lay a big case against telkom. i am now sick and tired of running after Telkom....its beens nearly 4 weeks since ive first logged a case to get this issue sorted. and ofcourse nothing has been sorted. i got one call back to tell me they have to refer it again but that was two weeks ago. since then i have heard nothing.

your service is distgusting. i have logged many complaints and you dont even bother to give me a courtesy call back.

I can promise you that if i do not receive feedback, there is going to be hell to pay.. i have spoken to many people and taken down names. i will be contact whoever i can and take this way our of proportion. TELKOM makes me SIC****!!!!!!!!!!your service is, pathetic, disgusting, horrific... i have never in my life been treated like this.

I WANT A CALL BACK NOWWWWWWWWWWWWWWWWWWWW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

's update24 Oct 2016, 13:42
Reviewer Update

WHEN AM I GOING TO GET FEEDBACK???????????????????????????????????????THIS IS BECOMING VERY DIFFICULT NOW...

's update24 Oct 2016, 13:42
Reviewer Update

CAN I GET FEEDBACK?????????????????????

's update24 Oct 2016, 13:43
Reviewer Update

I WOULD LIKE TO GET A CALL BACK NOW...ITS 4 WEEKS THAT I AM STRUGGLING TO GET FEEDBACK..CAN NOT ONE PERSON GIVE ME A CALL BACK...THIS IS DISGUSTING.

's update26 Oct 2016, 09:29
Reviewer Update

its now 22 days since i first queried this. still no satisfaction. i am still not happy at all. i would like for a manager to call me urgently as i want this flipen this sorted out now. you are wasting my time. i keep requesting people to call me back but no one ever does. or if i get a call back they cant even damn well help me. your serivice is pathetic. i need someone who can actually assist me phone number. i am now sick of this. 22 days and still nothing but yet you gladly take my money. this is ****. i am going to search and search to who i can report this matter to. i am done with telkom and i will sue you for putting my in this position. wasting my time trying to bother with you. i will never recomend telkom to a single person. this is the worst damn service ever.

i want a call today

's update26 Oct 2016, 09:29
Reviewer Update

i want a call now