More than one number on account

<p>I have a adsl line with telkom that I pay about R500 a month for but every month it's always R1000. They have now suspended my account without any warning and after going through great lengths to get online to see what is going on, I see there is another number on my account that I don't know. Going online doesn't give any info and after sending numerous complaints to get a response they have yet to get back to me. I work from home and rely on the Internet to get my orders. I have lost income now and just get told that I must pay the balance in order to get my line back up. I can't afford to pay more and especially for something I did not use. I need a refund on this particular number that isn't mine because this is *****.</p>