AV
Anton V
1 reviews | Active since Jul 2015
06 Aug 2015, 14:25
More than one month later and still not resolved
I received a quick response after my 9 July report, followed by a request to send a copy of my late father's death certificate. All of this was done promptly.<br> Well, I just received another bill. PLEASE Telkom - sort this out, cancel the service and zero the account!!<br> Original complaint escalation reference is: SM124148
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Telkom's replyOfficial
06 Aug 2015, 15:12Hello agevv,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM124148
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM124148
Regards
Luleka
Telkom Social Media Team
Telkom's reply06 Aug 2015, 15:12
Official
Hello agevv,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM124148
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM124148
Regards
Luleka
Telkom Social Media Team