MORE THAN MONTH WITHOUT PHONE

Fault was reported on 11 August 2015. Because my mom is 88 years old they said they would escalate the fault. After that it was 'escalated' at least four times. Including when I complained on facebook. On Saturday a month and day after it was reported a technician arrived at my house, without prior warning, while I was away. When I phoned back she told me she was back in Randfontein, while I'm in Northcliff. This faulty line costs me thousands of Rands in cell phone costs